Privacy Policy
Effective November 9, 2026
This policy explains what personal information Sollega, Inc. (“Sollega,” “we” or “us”) collects through the Sollega Design Tool at app.sollega.com (the “Tool”), how we use it, who receives it, and the choices you have.
It covers the Tool only. Our marketing site, sollega.com, has its own privacy policy. Your use of the Tool is also governed by our Terms of Service.
1. Information you give us
The Tool is for businesses in the solar and construction industries. The information it asks for is mostly about you as a professional and about your projects.
- Your account: your first and last name, work email address, company and phone number, and a password. Your password is held by our sign-in provider, Firebase, and is never visible to Sollega. The Tool accepts business email addresses only.
- Requests for access: if you ask for access, or your account waits for approval, we receive your name, email address, company and any message you add.
- Invitations: when a colleague invites you, we receive your email address from them and, for some invitations, your name and your company's name.
- Your projects: project names, site addresses and map locations, roof outlines and other design data, the name, email address and phone number of a project manager or other project contact, site descriptions and access notes, and documents you upload.
- Support and feedback: the messages you send us. A feedback report also includes the address of the page you were on, your screen size, the most recent error messages from the page, and, only if you choose to attach one, a screenshot of the page. A screenshot shows whatever was on screen, so leave it off if the page shows information you do not want to send.
When you enter information about other people, such as a project contact or a colleague you invite, please make sure they know you are sharing it with us.
2. Information collected automatically
- Server and security logs. Our servers process each request's IP address, browser type, the page requested and the time, to deliver the Tool, to limit how often some requests can be made, and to protect it from abuse.
- Sign-up check. The sign-up form uses Cloudflare Turnstile to check that a person is signing up. It receives your IP address and information about your browser, and uses it only for that check, under Cloudflare's privacy policy.
- Analytics and session recordings, only if you accept them. See section 3.
3. Analytics, session recordings and error reports
The first time you visit, the Tool asks whether you accept analytics cookies. Until you accept, none of the following runs, and nothing is sent to Google Analytics or PostHog. If you decline, they stay off.
If you accept:
- Google Analytics records the pages you view, your approximate location, your device and browser, and the site that referred you. It sets cookies whose names begin with _ga. It does not run on the page that resets your password.
- PostHog records how the Tool is used: the pages you view, the buttons, links and form fields you click (without their text), errors the Tool runs into, and how quickly pages load. It stores an identifier in your browser. Once you sign in, this activity is linked to your account (your account identifier, name, email address and company).
- On the dashboard, the project setup form and the map editor, PostHog also makes a session recording: a replay of what happened on the page, including the map. The text on the page and the values you type into forms are masked in recordings.
We use this to understand how the Tool is used, to find and fix problems, and to improve it. We do not use it for advertising.
You can change your answer at any time with “Cookie settings” at the foot of every page. If your browser sends the Global Privacy Control signal, we treat it as a refusal and none of this runs. We do not respond to the older Do Not Track signal.
5. How we use information
- to create and run your account, decide on requests for access, and send invitations
- to provide the Tool, run its calculations, and produce your reports, drawings and quotes
- to prepare quotes, follow up on your projects, and keep records of our dealings with customers and prospective customers
- to answer your questions and feedback, and to support you, including by viewing a project with you when you ask for help
- to send you messages about your account, your projects and the Tool
- to keep the Tool secure and protect it from abuse
- to understand how the Tool is used and improve it, if you accepted analytics
We do not use your information for automated decisions that have legal or similarly significant effects on you.
7. How long we keep it
We keep your account and projects for as long as your account is open, and longer where we need them for quotes, orders, warranty and other business records, or to meet our legal and accounting duties.
When you delete a project, it is removed from the Tool. Quote requests, documents and reports that were already sent to our customer relationship management system are kept there as business records. Closing your account turns off sign-in but keeps your information until you ask us to delete it.
Analytics data is kept for the period set in our Google Analytics and PostHog accounts.
8. Your choices and rights
- Analytics: change your answer at any time with “Cookie settings” at the foot of every page.
- Your information: ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, at info@sollega.com. We may need to confirm your identity first, and we may keep some records where the law requires or allows it. We will not treat you differently for making a request.
- Residents of California, the European Economic Area, the United Kingdom and other places have rights of this kind under their laws, and may also have the right to complain to their data protection authority.
9. Security
The Tool is served only over encrypted connections, access to your account and projects is checked on our servers on every request, and staff access is limited and logged. No system is perfectly secure, so please use a strong password that you do not use anywhere else, and tell us at once if you think your account has been misused.
10. Children
The Tool is for businesses and for people 18 or older. It is not directed to children, and we do not knowingly collect their information.
11. Where information is processed
Sollega is in the United States, and the Tool is hosted there. Our service providers may process information in other countries.
12. Changes to this policy
When we change this policy we post the new version here and change the date at the top. If a change is significant, we will also tell you in the Tool or by email.
13. Contact
Questions about this policy and requests about your information can be sent to Sollega, Inc., San Francisco, California, at info@sollega.com or +1 415 648 1299.